Information on personal data protection

Who is the data controller?

EFFIC SERVICIOS DE REHABILITACIÓN, S.A., owner of this website
CIF A67421230
C/ Roure, 6-8, pl. 4ª, El Prat de Llobregat (08820 Barcelona)
Email Address: atencionalcliente@effic.es
Data Protection Officer’s contact: lopd@effic.es

Who can receive your data?

Installers, technicians, energy certification agencies, valuation companies, contractors, and public administrations and entities for subsidy processing. Your data may also be shared with collaborating banking entities (Bankinter, Kutxabank, UCI-Unión de Créditos Inmobiliarios, Banco Santander) if you consent, so they can contact you to offer possible financing proposals.

What are the main purposes of processing your data?

  • To respond to your request for information.
  • To schedule a visit to prepare the restoration quote.
  • If the quote is accepted, to arrange the grant funding and manage the completion of the restoration project.
  • Conduct internal control and quality control telephone campaigns

What data will be processed?

The data we will process are:

  • First name
  • Last Name(s)
  • Mail
  • Phone Number
  • Home Address
  • Zip code
  • Municipality
  • Province
  • Length of time at this address
  • Partner code

How long will we keep your data?

The data provided will be processed during the handling of your application and, in the event that the restoration project is carried out, will be kept for the period of limitation of legal actions that may arise from the processing. After said period, the data will be blocked until they are definitively deleted, when the period of limitations for the actions derived from the processing of the data, as well as the legal time limits for data retention, have elapsed.

What are the legal grounds for processing your data?

The processing of your data is carried out on the basis of your consent.

What are your rights when you provide us with your data?

Subject to the limitations provided by law, you can exercise your rights of erasure, opposition, portability, restriction, access and rectification by writing to EFFIC SERVICIOS DE REHABILITACIÓN, S.A. at C/ Roure, 6-8, pl. 4ª El Prat de Llobregat (08820 Barcelona) or the following email address lopd@effic.es

The data subject is hereby informed of his or her right to submit a complaint to the Spanish Agency for Data Protection.

Additional Information

Minors

Children under 14 should refrain from providing their personal information.