Information on personal data protection

Who is the data controller?

EFFIC SERVICIOS DE REHABILITACIÓN, S.A., owner of this website
CIF A67421230
C/ Roure, 6-8, pl. 4ª, El Prat de Llobregat (08820 Barcelona)
Email Address: atencionalcliente@effic.es
Data Protection Officer’s contact: lopd@effic.es

Who can receive your data?

Installers, technicians, energy certification agencies, appraisal companies, contractors and administrations, public entities for processing subsidies, energy savings verifiers and energy consultants. Collaborating banking entities (Bankinter, Kutxabank, UCI-Unión de Créditos Inmobiliarios, Banco Santander) may also be the recipient of your data, if you consent, so that they can contact you to offer you possible financing proposals.

What are the main purposes of the processing of your data?

  • Respond to your request for information.
  • Schedule the visit to prepare the rehabilitation budget.
  • If the budget is accepted, manage the subsidy, and manage the execution of the rehabilitation project.
  • Carry out telephone campaigns for internal control and quality.

What data will be processed?

The data we will process are:

  • Name
  • Surnames
  • Mail
  • Phone
  • Home address
  • Zip code
  • Municipality
  • Province
  • Age of the address
  • Collaborator code

How long will we keep your data?

The data provided will be processed during the management of your request and, where appropriate, must be kept for the period established in the contractual relationship. If the execution of the rehabilitation project is carried out, will be kept during the limitation period of legal actions that may arise from the treatment. Once this is completed, the data will be blocked until its definitive cancellation, once the actions derived from the treatment have expired and the legal data retention periods have been met.

What is the legitimacy for the processing of your data?

The processing of your data is carried out based on your consent.

What are your rights when you provide us with your data?

Subject to the legally provided limitations, you can exercise your rights of deletion, opposition, portability, limitation, access and rectification by writing to EFFIC SERVICIOS DE REHABILITACIÓN, S.A. to the postal address C/ Roure, 6-8, pl. 4ª El Prat de Llobregat (08820 Barcelona) or the email address lopd@effic.es

The interested party is informed of their right to file a claim with the Spanish Data Protection Agency.

Additional Information

Minors

Minors under 14 years of age must refrain from providing us with their personal data.